Privacy Policy
Who we are
Paul James Counselling Ltd is a private counselling practice operating in Bath and Bristol. Our website address is https://www.pauljamescounselling.co.uk. Company number: 13276972. Registered office: 13 Freeland Park, Wareham, Poole, Dorset, BH16 6FA.
For any privacy-related enquiries please contact us at paul@pauljamescounselling.co.uk or call 07846 477726.
What personal data we collect and why
We collect personal data only when you choose to contact us through our website contact form or booking system. This includes your name, email address, phone number, and any message content you provide. We use this information solely to respond to your enquiry or arrange a counselling session.
We do not store sensitive personal or clinical information on this website.
Cookies and analytics
Our website uses cookies to help us understand how visitors use the site. We use Google Analytics and Google Tag Manager for this purpose. These tools collect anonymised data about browsing behaviour. You can accept or decline non-essential cookies using the consent banner when you first visit the site.
For full details of the cookies we use please see our Cookie Policy.
Third party services
Our website uses the following third party services which may process data about your visit: Google Analytics, Google Tag Manager, Google Ads, SimplyBook.me (online booking), Calendly, and Trustindex (reviews). Each of these services has its own privacy policy governing how they handle data.
How long we retain your data
Enquiries submitted through our contact form are retained only as long as necessary to respond to your enquiry. We do not retain personal data beyond this period unless required to do so by law.
Your rights
Under UK GDPR you have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise any of these rights please contact us at paul@pauljamescounselling.co.uk.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page.
Last updated: May 2026